Thursday, September 3, 2020

My Reality Check Essay examples -- Personal Narrative

My Reality Check Two things didn't blend well in my life. One was being a full time understudy and the other a competitor. It was extraordinary not having guardians around instructing you to get your work done or to go to class, of which I never did. I had a decision, which was progressively significant, playing lacrosse or contemplating. Like any first year understudy I picked lacrosse. By then I didn't understand what I was getting myself into. Who at that age would know either? My most exceedingly awful bad dream worked out as expected in the late spring of 1989. I was scholastically excused from the college. I contemplated internally no chance, this would never transpire, I played lacrosse, had a sweetheart, and I was mainstream, how could this have occurred. The most exceedingly terrible piece of the entire experience was the vehicle ride home from the mail station. The sentiment of void overpowered me, I felt as though I had nothing inside my body. I thought, what am I going to do? Then I needed to confront my folks, kid was I frightened. What was I going to let them know? Sorry mother and father yet I squandered your cash; I had no reasons so I came clean with them. What occurred after that changed my life for eternity. It was either the military or go to a junior college and attempt to make up for myself. I needed to do not one or the other, yet I needed to pick. The military was off my rundown and setting off to a junior college sounded o.k. So I enrolled and the remainder of that late spring I needed to manage the way that I had not practiced anything in the previous year and this was reminder an...

Saturday, August 22, 2020

1. Collaboration Fascination or necessity for small nonprofits to Research Paper

1. Coordinated effort Fascination or need for little charities to endure viable network relations that incorporate synergistic associations with different suppliers and associations - Research Paper Example Joint effort carries happiness to the networks and new incomes to the little non-benefit association that is included; it likewise makes each person’s life additionally intriguing and the nonprofit’s strategic reach (Peterson and Basinger, 2008). There is a consistently a desire for little non-benefit associations to offer back to the network, and most are of them are finding that the most ideal approach to do this is by cooperating. The answer for an effective coordinated effort is by utilizing the capabilities of the two accomplices to make a success win circumstance. Before getting into joint effort, little non-benefits should ensure that a typical goal comparable and bond exists between. Joint efforts among networks and non-benefits backing and impact the development of support in two different ways: By empowering the inclusion of the network, little non-benefit associations can assist with supporting maintainability through critical joint efforts. These people group coordinated efforts may prompt improved non benefits execution in specialized and preparing help territories. Little non-benefits can see how different associations execute coordinated efforts to assist them with creating methodologies and thoughts (Newell and Durst, 2001). Be that as it may, when working in a shorter timeframe, for example, one year joint effort, it is regularly difficult to survey whether the little not-for-profits will be equipped for supporting proceeded with development and upgrades in their authoritative limit. Expanded contribution through ties, nearby interagency gatherings and enrollment associations inside the network to a network wide strategic arrangement can bolster the little non-benefit associations through the changing from the task and advancing constant cooperation and development i n the networks in which they work. There are various instances of the important standards of joint effort with networks and the adequacy accomplished through cooperation (Peterson and Basinger,

Friday, August 21, 2020

Mr. Bennet from Pride and Prejudice free essay sample

Character examination of Mr. Bennet in Jane Austens epic Pride and Prejudice. This paper presents a character examination of the Jane Austen character, Mr. Bennet. The creator breaks down his job in the story by taking a gander at an incredible occasions that happened both during the story, and preceding the start, his techniques for managing issues, and his character and comical inclination.

Sunday, June 7, 2020

Cyberbullying in Modern Society - Free Essay Example

Cyberbullying is becoming a big dilemma in today’s society . I believe that if people are not held accountable for their actions, they will keep on bullying others. People will only stop when someone is held accountable for a person committing suicide or being murdered. In this generation a lot of people are just getting a slap on the wrist and not being punished. If a person is sentenced for his/her actions they could put an end to Cyberbullying. Once they have put an example of punishment no one will want to risk losing everything over a few harsh words behind a screen. Today cyberbullying has become a huge epidemic. There has been an escalate in victims committing suicide to escape their tormentors. A person who is being bullied may start to have an increase in absenteeism, a decrease on grades, or suffer from depression. A parent whose child committed suicide said, â€Å"the bully murdered my son using the keyboard as his weapon, just as surely if he had crawled through a broken window and choked the life from him with his bare hands.† Some schools are starting zero-tolerance policy mandating school administrators to impose a specific punishment, generally suspension or expulsion, regardless of the circumstances surrounding the offense. The internet has unleashed its dark side that adolescent use to spite and vengeance of others. It is the bathroom wall moved into everybody’s bedroom. This practice even has a name: Cyber-Bullying. A shove in the playground might be a little more refreshing in this new world. Instead hitting the â€Å"send† button to broadcast malice worldwide teens prefer to post anonymous insults and harassing messages. The online audience keeps growing rapidly with teens being the main audience, which AOL launched a teen version called RED in February. Experts have said the way to attack online bullying is by attacking bullying in general. The internet is another way how a person can be cruel to another person using cell phones or other technologies. The main targets of cyberbullying appears to be those who are not at the so call standards of others as being acceptable or cool. The school system has blocked websites that are not school appropriate to help stop cyberbullying, but children are still finding a way to bully others at home through their cell phones or computers. In the bullying role there are three distinct roles the bully, the target, and the bystander. At times young adults do not like to tattle so they just sit back and let the person be bullied. From the research I have done I have seen that many children have not had to deal with any consequences for mentally hurting another person. There have been many fatalities amongst young adults in this world recently. I would like for the adults around these children to help them and not let others tear them down. They should be able to monitor them more when t hey are able to. References: Brunecz, Sydney L. â€Å"More Harm Than Good? Why Schools Who Take A Zero-Tolerance Stance on Cyberbullying Cause More Problems Than Solutions.† Journal of Law, Technology the Internet. Vol 6 Issue 1. p 13-42. SIRS Issues Researcher, https://kidd.blinn.edu:2093/ehost/detail/detail?vid=3sid=28115791-972b-4685-889d-7817b217941b%40sessionmgr102bdata=JnNpdGU9ZWhvc3QtbGl2ZSZzY29wZT1zaXRl#AN=119542918db=a9h Cooper, Candy J. â€Å"Cyber-bullies Staking the online Playground.† The Record (Hackensack, NJ), 2004, SIRS Issues Researcher, https://kidd.blinn.edu:2066/webapp/article?artno=0000185128type=ART#cite Willard, Nancy. â€Å"Cyberbullying.† Prevention Researcher, Vol 14, 2007, pp. 13-15, SIRS Issue Researcher, https://kidd.blinn.edu:2066/webapp/article?artno=0000272108type=ART 13-15, SIRS Issue (indent)Researcher, https://sks.sirs.com

Wednesday, May 6, 2020

Scrooges Change in A Christmas Carol Essay - 1691 Words

Scrooges Change in A Christmas Carol Dickens combines a description of hardships faced by the poor with a heart-rending sentimental celebration of the Christmas season. The novel contains dramatic and comic element as well as a deep felt moral theme. In the beginning of the novel Ebenezer Scrooge is portrayed as a hardhearted and unsociable man. However at the end of the novel we see dramatic changes in him as a trio of ghostly visitations causes a complete change in him. Scrooges transformed from an unpleasant and penny-pinching character to a charitable kind man. The following essay focuses and examines the life of Ebenezer Scrooge, delving into his past, present and supposed future. In†¦show more content†¦Scrooge angrily replies that there are prisons and workhouses and they leave empty-handed. Scrooge is greedy and sees no reason in donating money to the poor. He thinks of them as idle and he states that if they would rather die than to go to the workhouse they had better do it, and decrease the surplus population. Scrooge confronts Bob Crachit and complains about Bobs wish to take Christmas day off. What good is Christmas, Scrooge snipes, that it should shut down businesses? he reluctantly agrees to give Bob a day off, providing he arrives earlier to work the next day. Later that evening Scrooge returns home through dismal, fog-blanketed London streets. Just before entering his house, the doorknocker catches his attention. He sees a ghostly image that gives him a momentary shock; it is the peering face of Jacob Marley his dead partner. When Scrooge takes a closer look the image disappears. With a disgusted Pooh-Pooh, Scrooge opens the door and enters his hose. He makes no attempt to brighten his home, darkness is cheap, and scrooge liked it. Whilst he is in his room he hears the deafening sound of bell chimes and footsteps. A ghostly figure floats through the closed door of Jacob Marley, transparent and bound in chains. Scrooge shouts in disbelief, refusing to admit that he sees Marleys Ghost. The ghostShow MoreRelatedScrooges Change in Attitude in A Christmas Carol Essay1970 Words   |  8 PagesConsider Dickens’s portrayal of Scrooge’s change in attitude in a Christmas Carol What message do you feel Dickens Conveys to the reader. The essay will discuss the moral messages, which can be interpreted in the novel. It will examine the main character Scrooge, and his attitude towards life, his mean, grumpy and selfish character and his lack of Christian charity. It will explain the transformation of Scrooge and why the transformation occurred. Scrooges mean attitude was demonstratedRead MoreSimilarities And Differences Between Charles Dickol And A Christmas Carol1099 Words   |  5 PagesThe book A Christmas Carol is a well known book. It is a book written by Charles Dickens. This 1843 book, shows a remarkable journey of Scrooge, a cold hearted banker getting haunted by his old deceased business partner and other ghosts to make him a better person. In 1969 Animated A Christmas Carol was made. The two have many similarities and differences. There are many similarities/differences between A Christmas Carol and a 1969 Animated Film A Christmas Carol from Charles Dickens, which are MarleyRead MoreEssay on The Personality of Scrooge1338 Words   |  6 PagesEbenezer Scrooge is the major character in the story, A Christmas Carol written by Charles Dickens. A Christmas Carol is about how a â€Å"cold-hearted, tight fisted, selfish† money grabbing man is offered an opportunity of a life time, to change his behaviour, atti tude... to have a second chance in life. The theme of this novella is to look at the good you do in life and how it carries over after your death. The moral of the book is; People can make changes in their lives whenever they really want to, evenRead MoreThe Personality of Scrooge Essay example1341 Words   |  6 PagesEbenezer Scrooge is the major character in the story, A Christmas Carol written by Charles Dickens. A Christmas Carol is about how a â€Å"cold-hearted, tight fisted, selfish† money grabbing man is offered an opportunity of a life time, to change his behaviour, attitude... to have a second chance in life. The theme of this novella is to look at the good you do in life and how it carries over after your death. The moral of the book is; People can make changes in their lives whenever they really want to, evenRead MoreScrooges Transformation in Dickens A Christmas Carol Essay1319 Words   |  6 PagesEbenezer Scrooge is the major character in the story, A Christmas Carol written by Charles Dickens. 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A Christmas Carol was set in mid 19th century, during this time people had a really bad time; most of the people was unemployed and the people who were employed were paid deficiently, others were seasonal or casual, which meant they were when work was available so most of the families lived in povertyRead MoreCharles Dickens A Christmas Carol Essay922 Words   |  4 PagesDickens’ A Christmas Carol. In this literary classic, Dickens tells the story of Ebenezer Scrooge, a â€Å"tight fisted...covetous old sinner† (12). Through a series of hauntings by various Christmas ghosts, Scrooge realizes the error of his ways and changes completely into a warm-hearted, generous man. Scrooge’s tale is a familiar one; countless movies have been filmed, plays have been produced, and references made in other stories and television shows. Each rendition of A Christmas Carol providesRead MoreThe Amazing Transformation of Ebenezer Scrooge in A Christmas Carol669 Words   |  3 Pageshappens in A Christmas Carol after Ebenezer Scrooge is taken on a remarkable journey through time. Although A Christmas Carol was written in the 17th century, its messages and themes stay alive today. Scrooge started changing his personality and life-style throughout the novella. In A Christmas Carol Scrooge changed from being a money-pinching grouch to a kind-hearted man, he redeemed himself through freewill and life changing memories. After Marley visited Scrooge, The Ghost of Christmas Past soaredRead More‘Scrooges decision to change his way of life is purely selfish’ Do you agree?1217 Words   |  5 Pagesï » ¿Ã¢â‚¬ËœScrooges decision to change his way of life is purely selfish’ Do you agree? Charles Dickens’ A Christmas Carol is a moral tale that depicts the protagonist’s Ebenezer Scrooge’s moral journey from selfishness to redemption. It can be seen that his new found way of life is derived from the desire to be a good man of the community and to assist others such as Tiny Tim. The idea of Scrooge’s transformation not being selfish can also be seen in his aspiration to contribute to the wider communityRead MoreAn Objectivists View on a Charles Dickens ´Christmas Carol Essay1387 Words   |  6 Pages Charles Dickens, A Christmas Carol is considered by many to be a classic for all the ages, if an objectivist point of view is used to analyse the social and political undertones of the story they will agree with most of it, if not all of it. One of the major parts that an objectivist would agree with in A Christmas Carol is how scrooge thinks of and how he treats the poor and infirm. Scrooge further develops his objectivist ideology by being co mpletely self-interested in both his personal and professional

Entrepreneurship And Business Managements - Myassignmenthelp.Com

Question: Discuss about the Entrepreneurship And Business Managements. Answer: Introduction The marketing plan is one of the most important documents of an organization. When a company introduces its new products and services, it needs to develop a marketing plan that assists in approaching and attracting its target customers (Baker, 2014). Same as other organizations, VTI Diners has created a marketing plan that includes all the important marketing aspects of the company. VTI Diners is serving quality food products and situated at 190 Queen Street, Melbourne, where the people can arrange their family togetherness around the love of traditional Australian diner. The organization is serving very delicious and quality food to the people of Australia and attracting the Australian people by implementing a unique theme. This report includes different strategies and tactics according to the given marketing objectives in the marketing plan of VTI Diners. There is the discussion regarding various aspects of marketing plan and risk analysis of the given marketing plan. Marketing vision and goals Under its marketing plan, the vision statement of the VTI Diners is to provide a place for togetherness arranged around the love of Australian diner. This organization surpasses a unique theme restaurant by placing real heart in the services to customers and quality of food. Thus, it is offering an exclusive presentation of the food and attracting the customers (Bauer, 2012). Under its marketing vision, it seeks to develop a comfortable and entertaining atmosphere, which brings older people back to the easiness of 70s and 80s. It gives them chances to strengthen the relation across different generations. In addition to this vision, company has established different goals, like; marketing goals, strategic goals and tactical goals. Under marketing goals, the organization seeks to attain the revenue of 1.8 million within the timeframe of three years. With this, it looks for opening another restaurant in the year 2020. By establishing the strategic goals, the restaurant wants to become one of the top family restaurants Melbourne within next three years. Furthermore, VTI Diners plans to implement various systems and policies to attract the customers towards its restaurant services (Birt, 2013). Marketing needs, trends, description and segmentation One of the most important market trends is that the people today love to eat outside and want to spend time with their family and loved ones under a comfortable and relaxed environment. There are various needs, which are considered for introducing this new restaurant in Australia, like; Variety of food with quality standards Clean and comfortable environment Attractive and peaceful ambience People want a fun and enjoyable experience Effective customer treatment and respectful serving by the staff By considering these marketing needs, the company is going to introduce its restaurant and targeting wider market audiences, like; 25 to 70 years old people, income more than $ 50000, business professionals etc. The major target market for the company is older people from the era of 70s and 80s as the environment takes them into this era by providing simpler and comfortable time. Thus, it is segmenting the market on the basis of demographic and psychographic characteristics, like; age, income and interests (Chang, 2016). Core marketing and product/service strategy Under its marketing plan, VTI Diner is implementing an effective marketing strategy that will assist in attracting a large customer base towards its products and services. Through this marketing strategy, the organization wants to put the marketing message that it is family fun and entertainment in a non-fast food and nostalgic atmosphere. By identifying the target audiences and competition, the organization will focus on the core elements of brand, like; website, menus, wall decors, theme nights, server uniforms etc. Under this marketing strategy, the company will consider different elements of marketing mix, i.e. product, price, place and promotion. The prices of product will be affordable for its target audiences (Grzinic, 2007). The company will use effective distribution channels to approach the customers and effective ways for promoting the services among people. The marketing message of the company is Your Way-Back-When Diner. The product and service strategy at VTI Diner is very innovative. Each and every item in the menu will be named uniquely with the appropriate and colorful logo and image. The company is going beyond the packaging of traditional Australian food diners to provide an exclusive presentation of their choices. However, the food offered by this will be similar to other restaurants, such as; French fries, hamburgers, sandwiches, ice-cream, milkshakes etc. But there will be some innovative things, like the menu and food products will utilize nostalgic names from the era of 80s and 90s. Thus, the theme of restaurant and menu items will very unique and exclusive (Harmer, 2014). Product Tactics Responsible person Cost Schedule Accountability 1. Differentiation of products Production 200$ 2-4 weeks Marketing person 2. Product expansion Restaurant owner 400$ 1-3 weeks Promoters 3. Special Combos Restaurant owner 400$ 2 weeks Marketing people and HR Price Tactics Owner Cost Schedule Accountability 1. Discounts for first timer meals Finance department 500$ 2 weeks Finance manager 2. Loyalty card program Marketing Manager 500$ 2 weeks Customers Promotion Tactics Owner Cost Schedule Accountability 1. Social and Online Media Marketing manager 400$ 4 weeks Advertising manager 2. Ads in newspapers and magazines Advertising manager 500$ 4-5 weeks Customers and print media Placement Tactics Owner Cost Schedule Accountability 1. Opening new franchises Owner of restaurant 900$ 4-5 weeks Market researchers and experts 2. Effective distribution channels Marketing managers 400$ 2 -3 weeks Volunteers and marketing executives Total cost ($4200) Sales strategy, Advertising and promotion including any strategic alliances Implementing an effective sales strategy will assist VTI Diners to gain more competitive advantage over its competitors in food and restaurant industry. To increase its sales, the company will use different theme and innovative things to generate its sales. The organization can use a combination of sales strategies, like; upselling, special promotion etc. It will train its employee on the upselling techniques. In addition to this, it will give discount for the first timer meal that will attract the customers towards its services and eventually increase its sales (Herrington Bosworth, 2016). For increasing its sales and revenues, the organization will use advertising and promotional techniques, like; online media, print media and traditional media. Under digital media, the company will use social media sites and online pay per click advertising. In this, the company will give text ads for the family caf in Melbourne and other related words. Furthermore, it will adopt local media print advertising, under which it will give the playful and fun ads with the first timer meal code for getting discount (IBIS World, 2017). Apart from this, it can use some other methods of advertising and promotion, like; e-mail marketing, promotional campaign, customer referrals, membership organization referrals etc. Sales Strategy Tactics Owner Cost Schedule Accountability 1. Special promotion Marketing manager $500 4-5 weeks Marketing team 2. Upselling Sales manager $200 3-4 weeks Finance manager Total $700 Advertising and Promotion Strategy Tactics Owner Cost Schedule Accountability 1. Advertising Advertising manager $7500 3-4 weeks Marketing team and media 2. Public Relations Marketing managers $4000 5 weeks Event organizers and Marketing team Total $11500 Moreover, VTI Diners can enter into a strategic alliance with an already established entity in the food and restaurant industry that will assist the organization in sales of products and create brand awareness about this new restaurant in the location (Kwok, Yu, 2013). In this strategic alliance, both the organizations will work as separate entity, but for a common objective, i.e. increase in the customer base by offering quality food under comfortable environment. Alignment of above strategies with overall strategies VTI diners will develop the above strategies in such a way that will assist the organization in attaining its business objectives. All the strategies, developed by the organization will definitely help the company in attaining its objective, like; profitability, increased customer base and establishment of brand image in Australia. The core strategy of the company is to provide family fun that is unforgettable (Lee, Hallak, and Sardeshmukh, 2016). It will develop a goal to promote the comfort and fun for the people and legitimacy of display by the staff and food servers. The above sales and marketing strategies of the company are totally aligned with its overall strategy as both are working for attaining similar objective, i.e. return visits by at least 25% of people in next six months. Thus, after understanding the overall business strategies, this organization will develop its marketing and advertising strategies. SWOT analysis SWOT analysis is the process of analyzing the situational factors of an organization, which may have positive or negative impact on its growth and success. On the basis of given marketing plan, the SWOT analysis for VTI Diners is conducted with another business in the similar nature, i.e. O Bar and Dining restaurant (Luo, 2008). O Bar and Dining is also food organization that is offering contemporary eating experience to the Australian people and encouraging the healthy dining thinking. The SWOT analysis of both the organization is stated below; Dimension VTI Diners O Bar and Dining Strengths Traditional food offering with a unique menu concept Unique names of the food items in menu Providing the experience of 80s and 90s era Quality food under an enjoyable and comfortable ambience (Mason, Jones, Benefield, Walton, 2016) Effective core brand elements, like; theme nights, advertising, wall dcor, Uniform of the waiters etc. Contemporary food offering considering the healthy dining thoughts Unique and tasty food Its beautiful ambience is its major strength Innovative cooking techniques It is providing space for small parties, events, social gatherings and dinners (Bar and Dining Restaurants, 2017). Weaknesses The prices of food items are higher than other traditional diners in the city Already established players in the business of similar nature It provides the experience of 80s and 90s, so it may lose the youth segment (O'guinn, Allen, Semenik, Scheinbaum, 2014). Limited brand presence Competition in Australian restaurant and food industry It is serving drinks and wines, so there are some legal and government issues Opportunities Expansion of business in international market Strategic alliance with already established restaurant and food suppliers Product differentiation and introduction of a new range of products It can introduce new healthy drinks and food products Strategic partnership with other restaurant organizations Improvement in providing unique and unexpected journey of food (Scarborough, 2015). Threats Competition in the market People are going towards healthy and dietary eating Restricted market segment Limited food menu Changes in the customer tastes and preferences Attractive ambience is not everything for retaining the customers Marketing objectives to improve SWOT analysis In order to improve the SWOT analysis, VTI Diner can establish another set of marketing objectives. These marketing objectives of the company will assist organization in enhancing its brand presence and it can overcome its weaknesses and threats in the Australian restaurant industry (Pinson, 2008). These marketing objectives are stated below; To offer the quality food products on affordable prices than its competitors To provide a wide range of food items To ensure the customer satisfaction and create a repeat customer base To create the restaurant brand These marketing objectives of VTI Diner will assist the organization in enhancing its SWOT analysis and overcome its weaknesses and threats (Terho, Eggert, Haas, Ulaga, 2015). Legal and Ethical Requirements and considerations There are various legal and ethical requirements, which need to be considered, when an organization develops its marketing plan. VTI Diner needs to comply with different laws and regulations in the development and implementation of different marketing activities, like; Food Act, 1984, Occupational Health and Safety, Australian Consumer Law, Trade Practice Act etc. According to the Food Act, 1984, the organization needs to ensure that food offering by VTI Diners is suitable and safe for the people to consume. The ingredients, used in the food should be fresh and subject to the quality standards. In addition to this, the company should not mislead the customers via its advertising and marketing techniques (Untaru, Ispas, 2013). This organization needs to become familiar with other federal and state employment laws, like; overtime, minimum wages and tips to servers. The employer must be aware about their own responsibility. Under Occupational Health and Safety, this restaurant should comply with the regulations and provide health safety to the workers and chefs. To provide safety, it should conduct training program for the use of kitchen equipment. It needs to develop a code of conduct that will include all the policies and regulations, which need to be followed by all the employees to work ethically. Moreover, there should be an employer handbook which will assist the management to handle the employee issues (West, Ford, Ibrahim, 2015). Thus, these are the major legal and ethical considerations, which are important for VTI Diner while developing its marketing plan and its activities. Takeovers and Franchises for business expansion When an organization starts a new business, it plans to expand its business after some years of establishment. For business expansion, VTI Diner can expand its business by opening its franchise in other cities in Australia. After this, it can go for the international expansion and open the franchises in the neighboring countries of Australia. Apart from this, buying a small business is a major step for expanding the business. For this, the organization should make market research and know about the small size restaurants and purchase them to attain its long term objectives (Zareil, Paghaleh, 2011). It will assist the organization in diversifying its product range and its market also. Thus, through takeover and franchises, VTI Diner can expand its business and increase its brand presence among a large population. Risk Analysis of Marketing Plan For each and every organization, it is very important to identify the risk factors to stay competitive in the prospective industry. By implementing a risk evaluation process, VTI Diner can identify the risks and issues in the marketing plan to give quick response to the changes and protect the organization from unexpected losses. This organization may face the risks related to the target market as the company is targeting only high income level people. It may affect the growth of its business adversely (Zeriti, Robson, Spyropoulou, Leonidou, 2014). Another risk related to target market is that forecasts may need more time to convert in the paying people, potentially causing cash flow of the organization expected higher sales than actual sales. The company is making focus on only the Australian traditional food products; it can affect the business of VTI Diners as compared to its competitors as the people are shifting to healthy and dietary food products. Thus, the marketing trends a nd changes may pose challenge and risks on the organization (Aven, 2015). Lack of market research is one of the major risks, which can affect the marketing and advertising activities of the VTI Diner. Conclusion From the above analysis, it can be concluded that VTI Diner is implementing an effective marketing plan and marketing strategies, which will assist the organization in attaining its both business and marketing objectives as well. The making vision and objectives of the organization are very clear and strategies are totally aligned with its objectives. By using this marketing plan and strategies, the organization will be able to attain the goals and objectives. References Aven, T. (2015).Risk analysis. John Wiley Sons. Baker, M. J. (2014).Marketing strategy and management. Palgrave Macmillan. Bar and Dining Restaurants. (2017). Heighten Your Senses. Retrieved https://www.obardining.com.au/# [Accessed on: 13 January 2018]. Bauer, C. (2012). An integrated decision model for strategic evaluation of the viability of new technologies, GRIN Verlag. Birt, I. (2013). Writing Your Plan for Small Business Success. Allen Unwin Publishers. Chang, J. F. (2016).Business process management systems: strategy and implementation. CRC Press. Grzinic, J. (2007). Concept of Service Quality Measurement in Hotel Industry. University Jurja Dobrile. Harmer, W. (2014). Business Planning for Small Business:A step-by-step guide to the what, why, when and how of business planning. Balboa Press. Herrington, J. D., Bosworth, C. (2016). The short-and long-run implications of restaurant advertising.Journal of Foodservice Business Research,19(4), 325-337. IBIS World. (2017). Restaurants in Australia: Market Research Report. Retrieved from https://www.ibisworld.com.au/industry-trends/market-research-reports/accommodation-food-services/restaurants.html [Accessed on: 13 January 2018]. Kwok, L., Yu, B. (2013). Spreading social media messages on Facebook: An analysis of restaurant business-to-consumer communications.Cornell Hospitality Quarterly,54(1), 84-94. Lee, C., Hallak, R. and Sardeshmukh, S.R. (2016). Innovation, entrepreneurship, and restaurant performance: a higher-order structural model.Tourism Management,53, pp.215-228. Luo, B. H. (2008). The application of SWOT analysis in project decision. Technology Information (Academic Research), 4, 63-65. Mason, K., Jones, S., Benefield, M., Walton, J. (2016). Building consumer relationships in the quick service restaurant industry.Journal of Foodservice Business Research,19(4), 368-381. O'guinn, T., Allen, C., Semenik, R., Scheinbaum, A. C. (2014).Advertising and integrated brand promotion. Nelson Education. Pinson, L. (2008).Anatomy of a Business Plan: A Step-by-step Guide to Building the Business and Securing Your Company's Future. aka associates. Scarborough, N.M. (2015).Entrepreneurship and effective small business management. Pearson Higher Ed. Terho, H., Eggert, A., Haas, A., Ulaga, W. (2015). How sales strategy translates into performance: The role of salesperson customer orientation and value-based selling.Industrial Marketing Management,45, 12-21. Untaru, E., Ispas, A. (2013). Why do young people prefer fast-food restaurants? An exploratory study: Journal of Tourism, (15), 27-34. West, D. C., Ford, J., Ibrahim, E. (2015). Strategic marketing: creating competitive advantage. Oxford University Press, USA. Zareil, M. Paghaleh, M.J. (2011). Strategic Management of Business in Food Industry: By an Integrated Deployment of AHP and Freeman Model. Business Management Dynamics Vol.1, No.3, pp. 47-52. Zeriti, A., Robson, M. J., Spyropoulou, S., Leonidou, C. N. (2014). Sustainable export marketing strategy fit and performance.Journal of International Marketing,22(4), 44-66.

Monday, April 20, 2020

Make Prostitution Legal Essays - Feminism, Human Sexuality

Make Prostitution Legal Prostitution Theory 101 by Yvonne Abraham with Sarah McNaught Few things have divided feminists as much as the sex industry. Theorists who agree on a vast swath of issues -- economic equality, affirmative action, even sexual liberation -- often find themselves bitterly opposed over pornography and prostitution. Most 19th-century feminists opposed prostitution and considered prostitutes to be victims of male exploitation. But just as the suffragette and temperance movements were bound together at the turn of the century, so too were feminist and contemporary moral objections to prostitution. Women, the argument went, were repositories of moral virtue, and prostitution tainted their purity: the sale of sex was, like alcohol, both cause and symptom of the decadence into which society had sunk. By the 1960s and '70s, when Betty Friedan and Germaine Greer asserted that sexual liberation was integral to women's liberation, feminists were reluctant to oppose prostitution on moral grounds. Traditional morality, Greer argued, had helped to repress women sexually, had made their needs secondary to men's. That sexual subordination compounded women's economic and political subordination. Today, some feminists see hooking as a form of sexual slavery; others, as a route to sexual self-determination. And in between are those who see prostitution as a form of work that, like it or not, is here to stay. Radical feminists such as lawyer Catharine MacKinnon and antipornography theorist Andrea Dworkin oppose sex work in any form. They argue that it exploits women and reinforces their status as sexual objects, undoing many of the gains women have made over the past century. Others detect in this attitude a strain of neo-Victorianism, a condescending belief that prostitutes don't know what they're doing and need somebody with more education to protect them. Some women, these dissenters point out, actually choose the profession. Feminists who question the antiprostitution radicals also point out that Dworkin and MacKinnon sometimes sound eerily like their nemeses on the religious right. Phyllis Schlafly, a rabid family-values crusader, has even cited Dworkin in her antipornography promotional materials. This kind of thing has not improved the radicals' image among feminists. At the other extreme from Dworkin and MacKinnon are sex-radical feminists like Susie Bright and Pat Califia. They argue that sex work can be a good thing: a bold form of liberation for women, a way for some to take control of their lives. The problem there, though, is that the life of a prostitute is often more Leaving Las Vegas than Pretty Woman (see Pop Tarts). Many feminists fall somewhere in between the rad-fem and sex-radical poles. Wendy Chapkis, professor of sociology and women's studies at the University of Southern Maine and the author of the Live Sex Acts: Women Performing Erotic Labor (Routledge, 1997), is one of them. For nine years, Chapkis studied prostitution in California and the Netherlands, as well as in Britain and Finland, and conducted interviews with 50 sex workers. Chapkis says she sees the profession as it is: many of her interviews confirmed much of the ugliness that radical feminists abhor, as well as the empowerment that sex radicals perceive. I don't think prostitution is the ultimate in women's liberation, she says. But I think it's better understood as work than as inevitably a form of sexual violence. What prostitutes need, she argues, is not a bunch of goody-goodies looking down on them, but decent working conditions. Chapkis believes prostitution should be decriminalized. Just because it can be lousy work doesn't mean it should be stamped out, she argues. After all, she says, there are lots of jobs in which women are underpaid, underappreciated, and exploited. Criminalizing the profession just exacerbates prostitutes' problems by isolating them from the law and leaving them vulnerable to abusive pimps and johns. In a profession where women traditionally are not treated well, aren't empowered, and should be able to go to the police for protection and assistance, she says, we make the police an extra obstacle, another threat. In the Netherlands, by contrast, where prostitution is decriminalized, police and prostitutes are on the same side: hookers speak at police academies to educate the officers about their work, and Chapkis says the communication pays off in safer working conditions for the women. But what of the radical feminists' claim that prostitution is too patriarchal to be tolerated? Chapkis points out that many things in modern life began as patriarchal institutions -- marriage, for example. Problems within marriage, she says, can be addressed without resorting to abolition: these days, marital property is distributed more fairly, and abused wives have places to go for help. Even Catharine MacKinnon

Sunday, March 15, 2020

How to decide if college is the right choice for you

How to decide if college is the right choice for you Get your degree if you want to succeed. This is pretty common advice for students who are trying to figure out what comes next in their lives. And education is always a good solution if you want to build knowledge and skills. Plus, a degree is usually a baseline requirement for more and more jobs out there, as many people find when they hit the job market with a high school diploma (or equivalent certificate) in hand. But a college degree is also a significant investment of time, money, and personal resources, so it’s more important than ever to make sure it’s the right choice for your own life. Is it worthwhile for everyone? And more importantly, is it worthwhile for you? Let’s look at the most important factors to consider as you decide whether or not to go for that college degree.Consider the debt†¦Any conversation about college these days has to involve the specter of staggering debt. Per CollegeData.com, the average price tag for a college education is $25,290 per year for a state college or university, and $50,900 for a private college or university. And tuition isn’t the only cost to consider: housing, books, and living expenses all factor in as well.Many students are able to make these ends meet with scholarships, grants, or working while they also attend colleges. But increasingly, students and their families are turning to student loans to cover college expenses. As of 2017, student loan debt is the second-highest consumer debt category, trailing only mortgage debt, per Forbes. The average student now carries $37,172 in student loan debt as they graduate and prepare to enter the workforce. Given that the average grad makes less than $50,000 per year to start, this can be a significant financial burden at the start of a career. And the default rate for student loans is 11.2%, suggesting that grads are not always able to cope with this debt as they move on after college.†¦but also consider the earning potential  W hile student load debt is becoming a significant national burden, it’s also seen as a kind of necessary evil when you look at how much college grads make vs. their counterparts who have a high school diploma or an incomplete college degree.According to the U.S. Bureau of Labor Statistics, college grads experience significantly lower unemployment the more advanced their degrees become. College grads also earn more, on average: the median weekly earnings for someone with a high school diploma jumps from $692 to $1,156 if the person has a bachelor’s degree. To put it in even more concrete terms, according to the National Center for Educational Statistics, a bachelor’s degree (or higher) adds $15,000 per year in income.So is college worth it?If we’re going by the stats, then, frankly, yes. On paper, college graduates are likely to make more and experience a lower unemployment rate. But life is rarely so straightforward and easy checked off by â€Å"yes† or â€Å"no,† so let’s look at questions you need to ask yourself before you take this step.What are my goals?If you dream of becoming an accountant or a computer programmer, then these are fields that require specific expertise and academic credentials. If your ultimate goal is to work in retail management, then that’s a field where experience can trump an education credential on a resume. The first step in any â€Å"is college for me?† debate is figuring out what your ideal future holds.Can I achieve those goals in a non-traditional way?Here’s where alternative education programs become a crucial part of the dialogue. It may be that your target profession has specific education and certification programs that require less time and investment than a traditional college program, where you may be taking courses and meeting requirements that have nothing to do with your eventual profession. Allied health professions are a great example of this- man y healthcare positions require a degree (like registered nursing or anesthesiologist), but there are plenty of jobs in the field that do not (like optician or surgical technologists) and instead require a job-specific certification and on-the-job training.Trade schools can be a valid alternative to a four-year program, providing exactly the knowledge and expertise you’ll need for your career goals, and often for a more affordable price than you’d see at a traditional four-year school.What’s my financial plan?If you can afford to pay for college straight up, that’s fantastic! If you can’t, then you need to have a plan. Whether it’s Harvard or a trade school, you’ll have to account for the costs of your future educational path. Based on your eventual job goals, how much will you be able to afford to pay on the average starting salary for that job? Sites like Salary.com and PayScale.com are great for helping you play around with that kin d of math and determining what people are realistically making in your potential field.Can I find a less expensive way to build your college degree?Many students opt to start off their college career at a community college, taking core classes and then transferring to a four-year college to finish the degree. This has a couple of benefits: it’s less expensive than four years at a traditional college or university, may cut down on extra expenses like room and board if you can live at home, and also gives you time to decide whether you’re on the right path, education-wise. If you get to the end of a four-year program only to discover that you’ve made a huge mistake in your major or concentration, then you’ve wasted both your time and (likely) a lot of money. If you take the community college route to study phlebotomy and discover in the process that maybe you’re not destined to be a doctor because you can’t stand the sight of blood after all, you’ve saved yourself a very expensive revelation later on.The bottom line is that college is an asset for the average person, but it might not be worthwhile for you, the non-average person. It’s important to consider what your individual career goals are and whether you truly need the expertise and credentials that a four-year school can provide. You shouldn’t feel roped into getting an expensive degree just because everyone is telling you that you should. Instead, it should be a decision based on careful thought about what the college degree would mean for your professional life, your future finances, and your ability to commit to that four-year degree. After all, you’re unique, and your path to achieving your professional ambitions should be one that works for yourself- not anyone else.

Friday, February 28, 2020

Is nursing an art, a science, or both Essay Example | Topics and Well Written Essays - 500 words

Is nursing an art, a science, or both - Essay Example ctitioners, stated that â€Å"Nursing is an art, and if it is to be made an art, it requires as exclusive a devotion, as hard a preparation, as any painter’s or sculptor’s work, for what is having to do with the living body - the temple of God’s spirit? It is one of the fine Arts; I had almost said the finest of the fine Arts†1. The lexicon defines art as, "both a human creative skill or its application"2. Further, the renowned Plato once asserted that, "Art is the things which are acquired or reduced craft or skill"3. The art and science of nursing permit it to attain its objectives in respect of providing for the health care needs of patients in home, community or institutional health care delivery environments. This entails the use of the nursing process to promote and maintain health, prevent illness, diagnose and manage potential or actual health problems, facilitate adaptation to health impairments, assist rehabilitation and maximize the opportunity for dignity in living and dying. Some authorities were of the opinion that, â€Å"Nurses are faced daily with clinical decisions making. They carry the spirit of caring through the ages as patient’s advocates but now they are being forced to examine ethics to an even greater degree from a world wide point†4. Moreover, nursing, throughout its history was concerned with caring, despite the fact that the concept of care varies according to societal events and needs. This requires the use of the scientific methodology. Furthermore, nurses comprise the largest group of health care professionals and nurses operate from a unique disciplinary perspective and they view each patient as a person in relation to their environment and the social, economic, and political forces that shape this environment. This makes it imperative to recognize that a nurse’s duty consists of maximizing the promotion, maintenance, and restoration of patients’ health after giving due consideration to the infinitely complex

Tuesday, February 11, 2020

History Essay Example | Topics and Well Written Essays - 1500 words - 21

History - Essay Example On the other hand John Locke in his book the Second Treaties proves that an individual should have his own identity and thoughts. Moreover Karl Marx in his book â€Å"Communist Manifesto† mentions his view against capitalism. According to Marx, Locke’s documentation resembles more like capitalism. This essay brings out some important evidences about the argument of Locke against the interest of monarchs as represented by Machiavelli and Marx’s argument against capitalism as represented by Locke. As per the documentation and evidences mentioned by Locke in his book the â€Å"Second Treaties† there should be self dependency and individual rights assured to every people in a society. Locke did not argue literally about the monarch rule as represented as an interest of Machiavelli. Locke represented his ideologies about various aspects of the society during his period. Locke’s documentation seems argumentative by readers because of some lines mentioned in Chapter 3 of his book which is the state of war in his book. It says that â€Å"The Prince, who is a ruler, must control his people even by any ruthless means. By this statement Locke did not actually argue about Machiavelli’s interest he just wanted people to think differently and he wanted the society to be less dependent on some one. He wanted people to be perfectly free and one person should not be subjected to another person’s authority without his or her permission. However, according to Mach iavelli the world is full of people who are unworthy and can-not be trusted. If power is given in hand of common people they will end up making the society a worst place (Fukuyama 29). Hence people should be under the command of a leader who has a vision higher and greater than anyone else and a king should be able to take greater responsibilities. A ruler should not show kindness and mercy on each and every person as it can lead to social disturbance and can lead to developments of traitors. The

Friday, January 31, 2020

Organizational Strategies for Quality Assessment and Improvement Essay Example for Free

Organizational Strategies for Quality Assessment and Improvement Essay Ambiguous medical notations are one of the most common and preventable causes of medication errors (Grissinger Kelly, 2005). Drug names, dosage units, and directions for use should be written clearly to minimize confusion. The Institute for Safe Medication Practices (ISMP) and the Food and Drug Administration recommend that error-prone abbreviations are considered whenever medical information is communicated (Institute for Medical Safety, 2012). Medication errors result in thousand of adverse drug events, deaths, and preventable reactions every year (Grissinger Kelly, 2005). Healthcare personnel, IMSP, the pharmaceutical industry, and The Food and Drug Administration (FDA) are some of the groups responsible for determining how these medication errors occur and designing strategies to reduce these errors (Institute for Medical Safety, 2012). ISMP is a nonprofit organization made up of nurses, pharmacist, and physicians. IMSP was founded in 1944 and are dedicated in educating and increasing awareness of medication error prevention and safety measures (About ISMP, 2012). They base their non-punitive initiatives on five key areas: analysis, communication, cooperation, education, and knowledge (About ISMP, 2012). The IMSP get their data by healthcare professionals reporting so that they can assist in learning and understanding the causes of the error and everything is confidential (About ISMP, 2012) IMSP Objectives The objective of the ISMP is to help the healthcare providers clarify any order that is not clearly legible or obvious especially with error-prone abbreviations, dose designations, and making sure that orders with abbreviations are clarified and written out completely, and verbal orders are read back, repeated if misunderstood, and spelled out (About ISMP, 2012). Also to hold webinar educational programs and medication safety issues. They offer tool kits for healthcare facilities to get the word out like posters, videos, patient brochures, books, and other drug safety tools. IMSP will conduct risk assessments on-site risk of medication safety in healthcare facilities and respond to sentinel events (About ISMP, 2012). IMSP Propose Strategies or Recommendations Suggest for the Acute Care Setting Here are some strategies that healthcare facilities can employ to  help eliminate the use of dangerous abbreviations. One is encouraging all healthcare professionals to avoid using medication error-prone abbreviations in all electronic and written communication (National Patient Safety Agency (NPSA), 2010). Another is identifying and promoting Physician Champions who will not only support accreditation-related activities but also advocate for full compliance. Healthcare facilities can assist in providing educational seminars and webinars to update all healthcare professionals and staff at the beginning of their employment period. Another way is for healthcare management and safety personnel to use advertised posters, create laminated cards with error-prone medication abbreviations, and dosage classifications throughout the acute care facility. The healthcare professionals should have these items at their disposal and distributed out at the beginning of employment (National Patient Safety Agency (NPSA), 2010). Lastly, making sure that the healthcare personnel avoids the use of medication abbreviations on CPOEs, labels generated from the system and bins, drug storage, and shelves. All the while making sure that the facility and personnel are adhering to guidelines, charts, and protocols (National Patient Safety Agency (NPSA), 2010). Reference â€Å"About ISMP.† (2012). Institute for Safe Medication Practices. Retrieved from http://www.ismp.org/about/default.asp Grissinger, M., Kelly, K. (2005). Reducing the risk of medication errors in women. Journal Of Womens Health (15409996), 14(1), 61-67. doi:10.1089/jwh.2005.14.61 Institute for Medical Safety. (2012). Acute Care. Medical Safety Alert!†. Retrieved from www.imsp.com National Patient Safety Agency (NPSA). (2010) Rapid response report NPSA/2010/RRR009: reducing harm from omitted and delayed medicines in hospital. Retrieved from www.nrls.npsa.nhs.uk/resources/type/alerts/?entryid45=66720

Thursday, January 23, 2020

Ancient Egyptian Religion As S :: essays research papers fc

Ancient Egyptian Religion as Seen in Art and Architecture   Ã‚  Ã‚  Ã‚  Ã‚  As the hot Egyptian sun beats down upon his head, the archeologist realizes his time is drawing to a close. The local government had allotted a period of two weeks for the expedition to take place, and the thirteenth day is now in its peak. The search for the tomb of the great king Menes has, thus far, been a complete failure. The archeologist begins to feel a bit queasy, realizing his sudden failure; however, a cavalcade of shouts suddenly penetrates the intensely hot air. He strains his burning eyes to find the source of the commotion. Then he sees it: the corner of some ancient edifice is peeking sleepily from the sand and grit that buried it so long ago.  ³Could this be it, ² the archeologist asks himself, still in awe over the pale stone that his eyes now gaze upon. It seems almost impossible that the tracks of a culture so great could be covered by such an inadequate foe as time. But even now as he gazes upon the tomb in success, the archeologist sees no culture behind these artifacts; he merely sees the makings of a fortune.   Ã‚  Ã‚  Ã‚  Ã‚  It will be nearly fifty years before the people represented by these pieces of time are honored for their diverse culture. Once vast and thriving, the Ancient Egyptian culture was a center of commerce, philosophy, and religion alike. The people had a culture like that of no other group in history; however, its complexity has led to many misconceptions about the Ancient Egyptian populace. The ever-popular archaic art style of a figure in profile surrounded by hieroglyphs has become the world ¹s favorite view of the Egyptian. As a result of this ignorance, the cultural aspects of this society are not fully appreciated. One of the greatest little-known truths about the people of this society is that they based almost everything they did around their spiritual beliefs.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  In the life of Egyptian people, religion [played] a far more   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  important part than modern man can imagine. With the peoples   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  of antiquity, as in Europe in the Middle Ages, belief in gods or in   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  one god [formed] the focal point of man ¹s world-outlook. Religion   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [provided] the stimulus to art and philosophy and a matrix for   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  the development of moral principles.   Ã‚  Ã‚  Ã‚  Ã‚  (Woldering 28) This similarity between everyday tasks and belief in the gods lead to advances in numerous aspects of this society.

Wednesday, January 15, 2020

The Call Centre and Tengo Ltd.

TABLE OF CONTENT INTRODUCTION†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 03 POOR CUSTOMER QUALITY†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 03 HIGH LABOR TURNOVER IN THE CALL CENTRE†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 04 REMEDY â€Å"TURNOVER†Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 05 IS TURNOVER LIKELY TO BE UNIVERSALLY DYSFUNCTIONAL?†¦ 06 CONCLUSION†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 07 RECOMMENDATIONS†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 08 REFERENCES†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 12 INTRODUCTION: The main objective that focus on this report is to analysis the â€Å"employee perspective issues† that are mainly concerning and involving the employees who are contribute to the poor services quality of the Tengo Ltd.The report is mainly focusing some key areas that are including some key suggestions and it may be overcome the direct and indirect difficulties that effect employees on their job. Using organizational theories and analyzing the employee’s attitude to justify the information that they provides and forecast some solution as well as recommendations moreover the whole report is mainly based on employee job satisfaction and dissatisfaction, absenteeism and lacks of involvement with job, turnover of the employees which HR strategies are expected to improve relations of employees.The main objectives that focus on this report, how Tengo Ltd can improving their work environment moreover to reduce employees dissatisfaction which get better work performance in the organization. .At the end of the report, there are some detailed recommendations with possible solution will include. The recommendation mainly based on how Tengo Ltd can deal with the upcoming challenges. POOR CUSTOMER QUALITY: In actual fact, Tengo’s poor customer quality can be endorsed the problems of people and the whole process.The new computerized system which required standardizing customer service, develop the management capability to monitor the service quality of Tengo and accelerate the response times is not provide the desired result. Also customer dissatisfaction indicates that the quality of service is not appears a function of workplace technology. The resolution of the poor customer service is supplementary promi sing to arrange in the organization of work. The main impact comes from the restructuring process and in particular way the inflexible severance between units and the awareness of workers in exact areas of customer service.This process mainly removed the job rotation which is expected to show the approach to develop equal advantages of service quality and job satisfaction. High turnover rate in the customer complaints department mainly indicates a lack of essential job satisfaction in the workplace. However this fact is directly related with the employee’s attitudes towards their job. In addition, the growing labor turnover rate at Tengo’s is indicating unconstructive impacts on service quality as well as the new trained workers are replaced with skilled employees.The restructuring process and the job loss are mainly liable to have employee confidence and moral that might be measured to represent the abuse of psychosomatic agreement with a consequent impact on the expr ession of flexible behavior. HIGH LABOR TURNOVER IN THE CALL CENTRE: For analyzing the labor turnover two themes are included at the beginning stage. Firstly the nature of call centre work and the second theme is the work and management at Tengo Ltd. Thaler and Carter (1999) said that, the use of call centre and development criteria are to handle different characteristics of customer relationship management maintains to grow quickly.Mainly the call centre provides both customer service and opportunities of sales to the public. The main considerable issue whether the call centre works is naturally dissatisfying and the lack of diplomacy (means lack of control) and the management performances are liable to be connected with poor employee relation. Slater (1999) noted that, the call centre employees get very little respect from their superior. For that reason they felt more stress. To analyze the Tengo Ltd it has been clearly view that the employees are not satisfied with their work.Fo r the reason of restructuring employees are always stressful and their service quality fall down. The restructuring process mainly detached the job rotation which is the key area to develop the employee ability and get equal advantages of service quality as well as job satisfaction. Frenkel et al. (1999) describe that, the great job satisfaction is being connected by the end appearance of the work. This categorization can be useful where complaint management, for illustration, is expected to stick to the previous, even as the technical help is being possible to be related with concluding.In addition the beginning of differentiation and the task spelization between units can also be talk about comparative to low satisfaction, required multiplicity and boredom as achievable â€Å"push† factors. The additional issue apprehensions terms and conditions of worker at Tengo and it seems that better Tengo and call centre’s (other than pay) existing at other close by call center s. The restructuring and content of morale is too likely to be important. Tengo’s payment method is higher than others call centre. However the work environment is not friendly that’s why employees are discouraged and dissatisfied with their job.The less favorable facilitates includes work longer shift comparing nearby call center’s employees, employees are received few holidays and very few opportunity for training and development. Only payment is not the key criteria to satisfied organization’s employees. The consent meaning of Granny, Smith and Stone (1992) the job satisfaction is an sentimental (called emotional) effect to one’s job, consequential from the present evaluation of real outcomes with individuals that are desired (deserved, expected and so on). REMEDY TURNOVER:For the proper understanding on labor turnover the organization’s management needs to find out some key criteria that are mainly relevant to understand properly for the reason of turnover. The reason of turnover is not always showing the bad things happen in the organization. However, the perspective of business analysis turnover is not bringing good things for the organization in most of the time. The criteria that management needs to address: 1. Who/who is not leaving the organization? 2. Why they are leaving/ staying in the organization? 3.Where are the leavers departing to work (if somewhere)? To analyze this case study, many reasons that happens to leave the workplace at Tengo Ltd. According to this report several criteria can be found why employees are leaving their workplace. Employees are dissatisfied about their job Impact of restructuring for that reason job rotation is being removed Work environment is not friendly Work in longer shifts and getting fewer holidays Lack of training and development Rigid workplace Job redesigns that why some employees lost their job. Less employee priorityReduce training and development cost that’s why it’s not effectives Lack of promotion The problem arises when restructuring process starts and the new job design implement by the organization. There are mainly three units in this restructuring process level 1, level 2 and level 3. But the main facilitates goes to the level 3 employees who deal the technical work. That affects employee’s moral and turnover increase. On the other hand, before restructuring the employees can moved other departments if they want and this process they cannot felt boring and they got the trained to take on a multiplicity of roles.However, after the restructuring process the customer service director divided the employee’s responsibility of every department and give restriction for going other departments to improve the employees. Even though, this process cannot work properly and after two months, 25 percent of new recruits employees left the job. Kemery et al. (1985) said that, most of the stressful jobs are directly connected to intention to leave the organization. In that case, the management needs to identify with the dynamic of labor turnover and to recognize outline of turnover that might contain a negative result on the employee performance.For doing this work organization obtain immediate approach and search for the categorization of former or present patterns of turnover during exit interviews and analysis of turnover data. Besides such an approach, the organizational management might too be proactive in looking for the identification and address the interior drovers of turnover throughout attitude survey of employee and appropriate responses to â€Å"head-off† any probable problems. IS TURNOVER LIKELY TO BE UNIVERSALLY DYSFUNCTIONAL?Constantly the turnover is visibly affecting the customer service quality at Tengo Ltd. However some turnover is expected to be functional somewhere it directs to the failure of poor performance or individuals inappropriate to the work place. Although this sit uation become visible to be the case in the complaints unit where after passing a short time the new recruits are leaving from the organization. Although this turnover emerge to specify a collapse in employee training and selection. Fried et al. (2008) describe a remarkable step.They analyze and found that the role anxiety was directly connected to the individuals work performance during the job satisfaction and was ultimately connected to job performance during tendency to leave. The process of recruitment and selection criteria is not working appropriately in the Tengo Ltd. However Tengo’s Payment method is higher comparing others call centre even it is creating problem when management decide to reduce the training and development cost as lower as possible. The new recruit’s workers are not getting proper training from the organization.Even though the newly recruits employees are working with the present experienced employees. The gap is too high between newly recrui ts and experienced employees since the newly recruits employees are not well trained. For the reason of job redesign process 25 percent of new recruit’s employees ware being leave there job within two months. Wilton (2010) described that, the majority of employee turnover can be measured dysfunctional for the multiplicity of reasons and the reasons are failure of knowledge/skill, worse return on speculation in HRD, indicative of wider worker relations problems.CONCLUSION: Here the solution would appear to be relevant whether the Tengo’s management was looking for poor service quality as well as high labor turnover. The possible scheme might be contain the reintroduction of several job rotation and connected with cross-training program, enhanced the effective selection and recruitments processes to ensure pragmatic job preview, more emphasize for training and development program moreover present benchmarking implementation by focusing terms and conditions of employ rela tion to that of opponent. RECOMMENDATIONS:After analyzing this case study and current situation of Tengo Ltd, following criteria would be focus for recommended to the managers of this call centres. Determining the job satisfaction in the course of evaluation: Tengo’s HR manager must assess the overall job satisfaction of the employees moreover why employees are not satisfied when they got the high payment comparing others call centre. In addition the job satisfaction is very sensitive issue which is mainly consequential from the evaluation of jobs based on several assured features.However the evaluation procedure might be included following criteria: 1. Survey research: HR manager at Tengo Ltd should accomplish survey research among all the employees who works in Tengo Ltd to verify the job satisfaction level. The survey has been taken by two ways that are verbal and written process moreover the written process is more effective comparing to the verbal process. In addition th e written survey process is more realistic, reliable, cost effective and more accurate.On this written survey research process the question for the employees might be â€Å"what issue/issues is/are mainly the big reason for employee job dissatisfaction? † 2. Rating method: moreover another way to measure the employee’s job satisfaction is the rating method. The rating method mainly includes two ways measuring criteria. Single global technique and summation score technique. However the global rating method is mainly based on the single question technique that is judging all the characteristic of job satisfaction and how much satisfied the employees about their job as well.In addition, the summations score technique measures all the aspects of job and ask the questions for employees that includes the entire characteristic of jobs and determine each and every job feature separately. To measure the job satisfaction at Tengo Ltd, the summation score technique is more effect ive rather than global rating method. Enhance to use the summation technique the managers would be able to measure every characteristics individually moreover that includes supervision, recent pay scale, effective relationship with co workers, nature of work environment.Adding up the company would be use a rating scale that mainly called liker scale moreover it includes 1 to 5 consequent points. The rating scale might be related to â€Å"highly dissatisfied and highly satisfied†. However this process is very easy for employees since employees would be able to circle the best suitable number for all characteristic and at last all score would be calculate for getting the appropriate result. Performance evaluation: performance evaluation is another criterion that HR manager must practice during Tengo’s development process.Under this evaluation program managers have to set up several development processes that are implement for access to every employees in this organizatio n. Furthermore, the call centres advisors should be expectant to generate their individual’s personal development plans, for that reason being they might be develop as well as monitor their individual performance. Learning as well as training: training program creating employees more effectives. Tengo must provide the training program for their employees to achieve organizational goals and improving their work quality as well.The first task is to identify the training needs for the organization and this responsibility goes to the HR managers. In addition managers can use training needs analysis process that helps to identify what types of training are recommended for the organization. Moreover this process might be completed during a formal training survey that accomplishes all employees in Tengo’s. 1. On the job training: on the job training is more effective. The long service employees might be locating as advisor and to train the recent and newly recruits employees. This process is very helpful to know how to perform better in organization. 2. Team meetings: team meeting is another way to determine employees mind about their work related issue moreover it helps to increase the employee relationship with top management. Tengo’s HR manager should arrange team meeting with employees. They can set up an idea that relates every week team meeting with every employee to find their perspective about job. Moreover it increases the workers productiveness and get better co relationship. 3.In-house course: in-house training program is another term to increase employee’s better performance. Under this program HR manager can accomplish a sessions for organization’s employees in a classroom environment. manager can provide some useful learning materials that includes lecture, open discussions about their work related issue etc. 4. Stimulation: stimulation process can determine the organizational needs. Moreover it mainly focuses what type s of work organization wants from their employees. Furthermore this process is very useful to connect employees with organizational work environment and culture. 5.Seminars: organization can arrange seminar to touch employees mind and build up better relationship. In every month Tengo’s manager can arrange a seminar and briefing them to hit the targets very quickly moreover this is the best way to giving employees feedback that might be very useful to get better performance from employees. Joint consultation of employee relation: employees and top management relationship is improving employees productivity as well as organization’s requirement. Manager can establish joint consultation process to improve employee’s performance as well as fulfil the organization’s demand.Rewarding employees based on performance: to give reward and to get feedback is the best way to encouraging employees performance. The effective reward management should include following c riteria: 1. Monetary pay: monetary pay is the best way to motivate employees. Up to that time the payment criteria at Tengo was based on total time spent in organization, job evaluation grade and hierarchical ranking. However direct monetary pay method is an effective approach which certifies that organizational workers are paid according to their involvement with organization. . Non monetary benefits: this is basically a non-financial reward. This process cans reinforcement employees to emphasize on better performance moreover it also motivates organizational employees. However managers at Tengo Ltd should appear at wide-ranging benefits that are given to employees in other organization. Tengo Ltd can introduce some non-financial benefits like transport service, medical care, life insurance, prize bond etc. 3. Contingency pay method: this method includes some extra pay in agreement with the fundamental pay structure.In some cases basic pay is not enough for employee’s life s urviving factors. For that reason some extra pay like contingency pay helps to motivate employees to better performance in organization. Tengo’s manager must introduce this method to motivate employees. Communication with employees: communication process is well connected with employee’s performance. To get the better performance form employees, the implementation of communication process is very important. The main objectives of this process is to get know employees feedback as well as employee engagement with work. REFERENCES:Fried, Yitzhak, Shirom, A. & Gilbon, S. and Cooper, G (2008), The Medating Effects of Job Satisfaction and Propensity to Leave on Role Stress-Job Performance Relationships: Combining Meta-Analysis and Structural Equation Modeling. International Journal of stress Management, 15, 305-328 Granny, C. Smith, P. and Stone, E. (1992), job satisfaction: advances in research and application, Lexington, MA: Lexington Books. Hemphill, T. A. (2005), US Offs hore Outsourcing of R&D: Accomodating Firm and National Competativeness Perspectives. Innovation: Management, Policy & Practice, 7, 351-356Kemery, E. Bedeian, A. Mossholder, K. and Touliatos, J. (1985), Outcomes od Role Stress: A Multisampling Constructive Replication, Academy of Management Journal, 28, 63-75 Lind, S. and Otte, F. (1994), Management Style, Mediating Variables and Stress Among HRD Professionals. Human Resource Development Quarterly, 5, 301-316 Slater D. Holding Patterns: Call Centers can be Poked and Prodded to Provide Maximum Efficiency. But Will it Cost You Your Costomers? CIO, 1999: 12: 54-61 Thaler-Carter RE. Why Sit and Answer the Phone all Day? HR Magazine-1999: 44:98-104

Tuesday, January 7, 2020

Shakespeares Use of Language, Imagery and Setting to...

Shakespeares Use of Language, Imagery and Setting to Illuminate Prosperos Journey from Revenge to Reconciliation The Tempest opens on a ship at sea caught in a tempestuous storm. This setting would immediately suggest to the Elizabethan audience, the presence of danger and evil, as they would be familiar with other Shakespearian plays where storms have been used in this way, for example, Macbeth and King Lear. The desperate language of the characters in the opening scene would further reinforce the audiences sense of evil afoot. The panic of the Boatswain is illustrated when he cries A plague upon this howling and the terror of the passengers down below can be heard as they cry Mercy on us!†¦show more content†¦This very active opening establishes the theme for the play and the audience is left anticipating a story of revenge and evil. In Scene II, Shakespeare introduces a contrast to the storm through the setting of the island. At the time Shakespeare wrote the Tempest, such a setting would have been significant to the audience as many new lands and cultures were being discovered. These places were surrounded by myth, superstition and fear of the unknown. The exchange between Miranda and her father Prospero establishes that this is no ordinary island or plot. Mirandas opening speech suggests that her father has magical powers, if by your Art, my dearest father, you have put the wild waters in this roar, allay them. This suggestion that Prospero was responsible for the storm further reinforces the idea introduced in the previous scene, that he is out for revenge, although the reason for his desire for revenge is not clear at this point. The islands setting evokes ideas of magic and strange happenings and suggests to the audience that anything can happen. Mirandas language contains much dark imagery, which adds t o the air of foreboding. Her statement that the sky would pour down stinking pitch has unnatural overtones, suggesting that this was no normal storm. Prosperos expositional speech, which begins on line 36 in Scene II,